Privacy policy

Last updated 19 October 2026

In short: your planner lives on your phone. We only hold an account if you create one, use it for AI help, invites and payments, don't show ads, and don't sell data. Photos and PDFs you send to the AI aren't stored. You can delete your account in the app at any time.

Who we are

Plannly ("we") makes the Plannly study app and this website. Questions about privacy: privacy@plannly.org.

What stays on your phone

Your exams, study plan, homework, timetable, attendance, flashcards, grades, focus sessions, streaks and profile (country, level, subjects and similar) are stored only on your device. They are not sent to us. Reminders are scheduled on your phone. Uninstalling the app, or Profile → Erase everything, removes them.

What we collect, and why

Data	Why	Kept
Account: name, email, password (stored only as a one-way hash), optional level and institution	To sign you in and provide AI help	Until you delete the account
Plan and expiry date	To give you what you paid for	Until you delete the account
Invite code, who invited you, and the number of different days the app checked in	To run "invite 3 friends, get a month of Pro" and stop fake sign-ups from counting	Until you delete the account
AI usage records: time, type of request (for example "ask" or "quiz"), the topic name for notes and quizzes, size and cost	To apply daily limits and control costs	Until you delete the account
Payment records: order and payment IDs, plan, amount, status	Accounting and tax law	As long as the law requires, without your name or email once the account is deleted
Crash reports: the error, where in the app it happened, app version and phone operating system (no name, email or study data)	To find and fix bugs	Up to 90 days
Waitlist: email and, if you chose one, the type of student	To tell you when the app launches	Until launch, or sooner if you ask

We don't use advertising or analytics trackers in the app.

AI features

When you use an AI feature, what you send (your question, a photo, a PDF, notes or a topic name) goes with your level and chosen language to our server and then to Anthropic, which provides the Claude AI models, to produce the answer. We pass it on only to answer you.

We don't store your questions, photos or PDFs. Our usage records only say what kind of request it was.
Revision notes, quizzes and flashcards for a topic (not for your own notes, photos or PDFs) may be kept for up to 7 days, so a student asking about the same topic gets the answer instantly. They contain no personal information.
Anthropic processes this data under its commercial terms, which don't allow it to train models on data sent through its API. See Anthropic's privacy policy.
AI can be wrong. Check important answers against your textbook or teacher.

Payments

In India, payments are handled by Razorpay; elsewhere, by Google Play. They process your card or UPI details; we never see them. We receive the order and payment IDs, amount and status.

Who else receives data

Only the services that run the app for us: our hosting providers (server and database), Anthropic (AI), and Razorpay or Google Play (payments). We don't sell personal data or share it for advertising. We may disclose information if the law requires it.

Children and students under 18

Plannly is made for students, including school students. You can use the planner without an account. To create an account, you must be old enough to agree to this policy in your country (13 in many countries, and in some countries 16 or 18); if you are younger, a parent or guardian must agree for you. Parents and guardians can ask us to delete a child's account at privacy@plannly.org.

Your choices and rights

Delete your account: in the app, go to Profile → Delete account, or follow these steps.
Access or correct your data, or object to how we use it: email us and we'll reply within 30 days.
Depending on where you live (for example the EU/UK GDPR, India's DPDP Act, or US state laws) you may have further rights, including complaining to your data protection authority.

Security

Passwords are stored as one-way hashes, connections to our servers are encrypted (HTTPS), and access to the database is restricted. No system is perfectly secure; tell us at once if you think your account has been misused.

Changes

If we change this policy we'll update the date above, and tell you in the app if the change is significant.